Jim is an exceptional mediator and seasoned attorney with 22 years' experience in a wide variety of legal fields as a civil practitioner, litigator and General Counsel for a group of manufacturing and construction firms with annual sales of $160,000,000. His wide-ranging expertise and unique ability to understand different perspectives have resulted from a full spectrum work history starting in the trenches as a plant laborer all the way through to the forefront of business management.
Jim’s unique mediation style strives to facilitate a resolution to any given dispute through a strong sense of empathy and an ability to diffuse emotional impediments by focusing on the practical benefits of a mediated settlement vs. an embattled approach to “winning” at all costs. By setting and maintaining a consistent tone where all participants sense an even playing field, they are then able to acknowledge that reasonable minds can sometimes differ and the process of resolving those differences can begin. The progression of coming to a resolution must be flexible, creative and tailored so that no participant feels they are being victimized and objective thinking can carry the day.
“Jim Hales demonstrates the qualities of the true peacemaker – he has a wealth of experience in the practice of law, he has a superb sense of humor, which all mediators need, he shows great compassion and understanding in working with the parties, and he has the integrity and honesty to be respected by counsel. He is the complete mediator.”
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Professional Certifications and Associations
Mediation Style
         Past President of the Illinois State Bar Association; Past President of the Illinois Trial Lawyers Association; Co- Founder of the International Academy of Dispute Resolution
"Jim Hales has all of the skills and techniques of a superbly qualified mediator. I can honestly say that his unique talent for mediation is a rare gift."
Fred Lane, Esq.,
Richard M. Calkins, Esq.
What Distinguished Colleagues Say About Jim
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Certified Mediator, Iowa Association of Mediators

Certified Major Case Civil Mediator, Illinois Circuit Court of Cook County

Construction Mediator, Association of Missouri Mediators

Commercial Section Member, Association for Conflict Resolution

Member, International Academy of Dispute Resolution

Member, American Bar Association, Section on Dispute Resolution

Member, Iowa State Bar Association, Section on Alternative Dispute Resolution

Currently licensed to practice law in Iowa and Illinois, with prior licenses in California, Nevada and Michigan
Dean of the Drake University Law School (1980 – 1988); Past President of the American Academy of ADR Attorneys; Co-Founder and Past President of the International Academy of Dispute Resolution
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Mediation Services, PLLC
Providing Dispute Resolution Services Throughout the Midwest
RESOLVE
About James A. Hales, J.D.
CONFIDENTIALITY is the hallmark of mediation and it is imperative that the participants can rest assured that the mediator is fully and unreservedly committed to maintaining it at all times, both during the mediation and after it complete.
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